Drive worry-free with roadside assistance

When you’re driving your vehicle, you can set your mind at ease with roadside assistance from Intact Insurance. Available at a very competitive price, this service lets you get help quickly in case of trouble.

It can happen to anyone: an empty gas tank, drained battery, or various kinds of incidents that occur while you’re out on the highways and byways. But thanks to our roadside assistance program, we’ll get you back on the road in no time, wherever you’re located, 24/7.

To get roadside assistance immediately, request service through our app or call 1-844-428-2020.

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  • Towing service for your vehicle to the nearest service station (up to a distance of 50 km)
  • Battery service (jump-starting your battery)
  • Unlocking your car doors
  • Flat tire change or equipping your spare tire
  • Fuel delivery (up to 10 litres)
  • Winching
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With the Intact Insurance App, help is on the way

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Make sure to download the Intact Insurance app, so you are ready for whatever life throws your way.

You can easily request roadside assistance from the app, without placing a call. When you're requesting service, your location and insurance policy information will be automatically filled in!

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To get roadside assistance immediately, request service through our app or call 1-844-428-2020

Want to know how to request roadside assistance through the app?

Head over to our user guide to learn everything about the roadside assistance feature in the Intact Insurance app!

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How much does roadside assistance cost?

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Intact Insurance offers roadside assistance as an endorsement to your car, motorcycle, ATV, snowmobile and RV insurance policy at a very competitive price. Ask your broker about Intact Insurance roadside assistance and start driving worry free!

How do I request roadside assistance?

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To request roadside assistance, call 1-844-428-2020 or use the Intact Insurance app.

What is roadside assistance and what does it include?

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Roadside assistance is an optional coverage that can be added to your car, RV, motorcycle, snowmobile and ATV insurance policy. It provides 24/7 help on the road if you need towing, jump-starting your battery, unlocking your car doors, changing a flat tire, delivering gas and winching.

What can I expect when I request roadside assistance?

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When you reach out to our roadside assistance service, you’ll first be asked if you’re safe. Then, you’ll confirm the location of your vehicle, your contact details, your preference for follow up (phone or SMS) and other information about your vehicle. You’ll also let us know which service you require, for instance, unlocking your car doors. We’ll follow up with you shortly after your request to confirm the estimated time of arrival of your roadside assistance.

How much does it cost to jump-start a car?

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The roadside assistance endorsement allows you to request up to 4 roadside assistance services per year. Jump-starting your car would not incur any fees if you have the roadside assistance endorsement on your insurance policy, and haven’t used up your 4 services yet.

Can I buy roadside assistance separately?

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No, you can only add roadside insurance as an add-on to your vehicle insurance policy at a competitive price. Ask your insurance representative about roadside assistance!

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Talk to a broker in Ontario

It can be a challenge to find the right type of coverage you need on your own. That’s why we have over 2,000 broker relationships across Canada. Insurance brokers are highly skilled in assessing your insurance needs and offer the right coverage for your situation and budget. Call a broker today to talk about your needs and get a quote.

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