Peace of mind at all times
If a mishap on the road were to happen (knock on wood!), take comfort in knowing that, with Intact Insurance's Online Services, you'll always have access to your insurance information and more – anywhere, anytime.
Discover the Intact Insurance online services
The Intact Insurance App
With the Intact Insurance App, you benefit from user-friendly features to access your insurance, and enjoy peace of mind wherever you go. The app is always there for you, no matter the circumstance.
Always have your digital proof of insurance with you
You can easily find and consult your proof of auto insurance in the Intact Insurance App and access your insurance documents online for consultation, downloading or printing. Unlimited and secure access: 24/7. For even easier access, add your digital proof of insurance to the Apple Wallet on your iPhone or as a widget on your Android device.
Track your claim in real time
Track the status of your file and your auto and home claims online. Questions? You can easily contact your claims representative by chat or email so that you can focus on what’s important to you.
Make your payments online
Make your annual payments directly online via the Intact Insurance App or Client Centre. You can also access your account statements and your billing information 24/7.
Save up to 25% with my Drive™.
With my Drive™, you could get rewarded for your safe driving! Get personalized tips on how to become a better driver, track your Safety Score and how you compare to other drivers, and you could get up to 25%* off your auto insurance by driving safely!
Request roadside assistance* when you need it
Roadside assistance in the app comes to your rescue anywhere, anytime. Whether it’s for a tow (within 50km), a battery boost, wheel change, winching (cars only), a gas delivery, or opening the locked doors of your vehicle, you can request four services per year with the app. You'll be notified when help is on the way as well as the tow truck’s estimated time of arrival. Drive with peace of mind knowing that help is just a click away.
Get advice in just a few clicks
Did you know you can also easily access your insurance representative's contact information through Online Services? Don't hesitate to contact your representative if you have questions, or to update your insurance policies – they’re always there to help.
Help is never far away! You can also chat directly with a claims representative via the Intact Insurance App or our Client Centre for any questions about a current claim.
For your convenience, Intact Insurance’s Online Services are accessible from any type of device – tablet, desktop or smartphone. With Client Centre, you can access your insurance documents, make payments, and submit and track your claims.
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User Guide and Frequently Asked Questions
Have a question? Need more information on the various features of Intact Insurance’s Online Services? Consult our User Guide for Frequently Asked Questions (FAQs) and step-by-step guides for all features.
*Certain conditions, limitations and exclusions apply. To verify if you have the roadside assistance endorsement, please consult your insurance policy for a complete description of coverage and exclusions. Roadside assistance services offered by an independent third party as part of the roadside assistance endorsement. This website provides general information only, for policies that include insurance for roadside assistance costs. Your insurance policy prevails at all times.