Contact Intact Insurance

You can submit car and home claims on Client Centre and on the Intact Insurance app.  Login to submit a claim online.

If it’s after business hours and you have an emergency on your hands, here’s the number to call:

Intact Insurance is committed to providing customers with exceptional service. It is important to us that our customers let us know how we are doing. If you are not satisfied with the service you have received, we encourage you to give us your feedback through the following Complaint Handling Protocol. We want to ensure that your concerns are handled fairly and efficiently.

Have questions about the Intact Insurance Online Services? Access the user guide for tutorials, FAQs and more. Access the Online services user guide here.

Learn more about how you can protect yourself from fraud and the scams that might affect you.

Intact is committed to conducting business with the highest standards of integrity, ethics, respect, excellence and social responsibility.

To help achieve this goal, we have established the Whistleblower Hotline for our employees, stakeholders and third parties (e.g. shareholders, vendors, suppliers, etc.) to communicate their concerns and report any suspected unethical incidents.

We're always striving to make your experience with us better, and our website is no exception.  If you have feedback about our website please complete our website feedback survey.  It will help us improve your website experience. 

If you are a member of the media, please contact the media relations team here.