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Our systems will be undergoing scheduled maintenance on the evening of Saturday, February 18 to Sunday, February 19.  Services will be established on February 19. If you need to report a claim during the scheduled maintenance, we can be reached at 1-866-464-2424. To get a quote, please call. If you’d like to access our online tools, including the Client Centre and mobile app, please check back at a later time.

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Home repair contractors

Our Rely Network® of professional restoration contractors works quickly to repair your home or property using quality materials. They’re so good, their work is guaranteed for as long as you own your home.

Our Rely Network of professionals agree to:

  • Use only the quality materials to do the job
  • Review and explain the estimate before starting repairs, and keep you informed throughout the process on how long the repairs will take
  • Make sure the work area is left clean and tidy when the job is done
  • Provide you with the Intact Insurance Rely Guarantee upon completion

Our Rely Network is made up of contractors across the country to ensure we meet customer needs. We want customers to receive the best service in a timely manner.

As a reminder to customers choosing On Side Restoration for their repairs: On Side Restoration is a member of our Rely Network and is an Intact Financial Corporation subsidiary.

Auto repair shops

With our Rely Network® of certified repair shops, you can be sure of high-quality, consistent service. The repairs are guaranteed for as long as you own your vehicle.

Every shop in our network must:

  • Employ licensed technicians who regularly participate in specific training programs
  • Have the appropriate technology to provide estimates and repair the newest vehicles
  • Be recognized for providing excellent customer service
  • Participate in our customer satisfaction surveys and agree to regular inspections by Intact Insurance
  • Arrange for a replacement vehicle if eligible, and ensure your vehicle will be ready when promised and cleaned inside and out

Need to submit a car or home claim online?

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