Contact Intact Insurance
Intact Insurance offers its services through a vast network of independent insurance brokers across the country. Intact Insurance is Canada's largest provider of business, home, and car insurance.
If you have questions about us or our products, your best source for information is your broker. If you have questions about your policy, want to make a change, or need to update your personal information – these are greater reasons to contact your insurance broker. (Your broker information is listed on your policy).
Submit a Claim Online
You can submit car and home claims on Client Centre and on the Intact Insurance app. Login to submit a claim online.
If it’s after business hours and you have an emergency on your hands, here’s the number to call:
Intact Insurance is committed to providing customers with exceptional service. It is important to us that our customers let us know how we are doing. If you are not satisfied with the service you have received, we encourage you to give us your feedback through the following Complaint Handling Protocol. We want to ensure that your concerns are handled fairly and efficiently.
Have questions about the Intact Insurance Online Services? Access the user guide for tutorials, FAQs and more. Access the Online services user guide here.
Learn more about how you can protect yourself from fraud and the scams that might affect you.
Intact is committed to conducting business with the highest standards of integrity, ethics, respect, excellence and social responsibility.
To help achieve this goal, we have established the Whistleblower Hotline for our employees, stakeholders and third parties (e.g. shareholders, vendors, suppliers, etc.) to communicate their concerns and report any suspected unethical incidents.
We're always striving to make your experience with us better, and our website is no exception. If you have feedback about our website please complete our website feedback survey. It will help us improve your website experience.
For media only:
If you are a member of the media, please contact the media relations team here.