Peace of mind at all times

If a mishap on the road were to happen (knock on wood!), take comfort in knowing that, with Intact Insurance's Online Services, you'll always have access to your insurance information and more - anywhere, anytime.

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Insurance at your fingertips

With the Intact Insurance App, you benefit from user-friendly features to access your insurance, and enjoy peace of mind wherever you go. The app is always there for you, no matter the circumstance: 

  • Always have your digital proof of insurance with you 
  • Submit and track your claim with ease 
  • Get a personalized insurance premium and access to helpful features with my Drive™
  • Request roadside assistance* when you need it
  • Get advice in just a few clicks: access your broker's details in the app 

Client Centre

For your convenience, Intact Insurance’s online services are accessible from any type of device – tablet, desktop or smartphone. Join the 1 500 000 users of the Client Centre and enjoy the benefits.

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    Access your insurance

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    Submit and track
    your claims

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    Go 100% digital
    and paperless

Access your insurance anytime, anywhere

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Over 1 100 000 clients use the app.

Don’t wait and download it now!

58K Ratings
Google play
21K Ratings

Scan the QR code with your mobile phone to download the app

Online service en


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Need more information on the various features of Intact Insurance’s Online Services? Consult out User Guide for step-by-step guides for all features such as:

  • How to register for online services
  • How to download the Intact Insurance app
  • And much more

Frequently asked questions

What is a digital proof of insurance?

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Your digital proof of insurance is a digital copy of your proof of insurance (also called pink slip) that you can find directly in the Intact Assurance app. Your digital proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, Northwest Territories, Prince Edward Island, Newfoundland and Labrador. With the Intact Insurance app, you’ll always have your proof of insurance on hand when needed – no need to search for it in the glove box!

What is Client Centre?

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The Client Centre is an online access to your insurance. You can review your insurance info, make payments, file a claim access your insurance documents and proofs from any device. It is easy to use and secure. Don’t wait and register now.

How can I download the Intact Insurance app?

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In order to download the app, please visit the App Store on your iPhone or the Google Play store on Android and search for “Intact Insurance”. Select the Intact Insurance App and proceed to downloading it. Once it’s loaded on your phone, simply select it and get started!

Why should I register to the online services?

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The online services give you access to your insurance anytime, anywhere. They provide unlimited access to view your insurance documents and online claims. Plus, you chose to receive all your documents electronically. Make your life easier with our online services. There’s even more in the app!

How can I submit a car insurance claim online?

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It’s quite simple! You can either open the Intact Assurance app on your phone or login to Client Centre. You will see “Claims” on the home screen. From there, follow the steps for a car or home claim and if you need more guidance, head over to our handy user guide.

As a commercial insurance customer, how can I make a payment online?

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Commercial insurance customers can make a payment online using the link Make a payment located in the footer of the site.

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Discover insurance at your fingertips with Intact Insurance’s online services