Search Advice
Jump to section
Submit a claim in Vancouver
Submitting and tracking your auto or home claim is easy on the Intact Insurance App or the Client Centre.
Home insurance claim
Submit home insurance claim online in just a few minutes. Or, if your home is not secure, call us so we can make sure you get the support you need. Add photos, bills and other documents easily with the Intact Insurance App or the Client Centre.
Track a claim
Check the status of your claim, add photos, invoices and other details to speed up the process. Your information is kept safe and secure with password protection.
Business Insurance claim
Are you a business owner who needs to file a claim to get your operations back on track? We’re here to help you through the process.
Claims Hotline 24/7
Do you need some extra support with your claim? Our dedicated 24/7 claims team will work with you to offer a simple and stress-free experience. Contact us anytime at:
Online Services
Our online tools put insurance at your fingertips – 24/7, wherever you are. Learn more about our Client Centre, User Guides, and the Intact Insurance App.
Client Centre
Get convenient, secure and user-friendly access to your insurance information online. Make payments, file a claim and check your insurance documents 24/7 from any device.
Intact Insurance Mobile App
The app provides easy and secure access to your home and car insurance documents and to your digital proof of insurance (pink slip). It also allows you to submit and track a claim with ease anytime.
User Guides
Have questions or need help accessing Intact Insurance’s online services? Our tutorials will guide you every step of the way.
Make an online payment
Do you want to make an online payment? It’s easy to pay your insurance bills online with the Intact Insurance app and Client centre.
Get a home insurance quote in Vancouver
With so many home insurance options in Vancouver, it can be time-consuming and complicated to compare them all yourself. That’s where an insurance brokers can help. Contact a local broker today about the coverage you need for your home.
Our most popular coverage options
Learn more about our insurance products and coverage including car insurance, home insurance, discounts and more.
Get your quote today!
Condo insurance
Protect the unit that you call home as a condo owner and get the right protection from unforeseen damage.
House insurance
Your house is your home. Protect what matters most to you and be covered against personal liability due to unexpected insured events.
Tenant insurance
As a tenant, the landlord's insurance won’t protect your belongings. Get the right coverage in case of fire, theft or damage with tenant insurance.
Find other Intact Insurance locations in your province
See allConsumer information
Learn more about how you can protect yourself from fraud and the scams that might affect you.