Contact Us in British Columbia
We’re here to help. In order to save you time, please choose from one of the following options below, depending on the reason for your inquiry.
321 6th Ave. S.W.
Phone: 403 269 7961
Toll Free: 1 800 668 8384
Fax: 403 265 7754
Insurance Policy Questions
Contact your broker for questions about: (Your broker information is listed on your policy)
- Policy changes, including a change of address or change of vehicle
- Questions about your policy, coverage renewal or cancellation
Get a Quote
To get an insurance quote from Intact Insurance, please find a broker near you by using our online “Find a Broker” tool.
Claims Hotline (24/7)
To report a claim call us immediately at one of the numbers below or contact your broker. (Your broker information is listed on your policy)
For Personal and Business Insurance: 1 866 464 2424
For Specialty Insurance (Niche Products): 1 888 448 4140
Find more information on making a claim.
If you have any concerns or complaints, please follow these steps to submit your feedback to us.
Learn more about how you can protect yourself from fraud and the scams that might affect you.
Billing and Accounts Receivables
1200, 321 - 6th Ave. S.W.
Phone: 403 508 3650
Toll Free: 1 877 464 8833
Fax: 403 231 1392
Other British Columbia Locations
1100 - 999 West Hastings Street
Phone: 604 891 5400
Toll Free: 1 800 663 9468
Fax: 778 328 6399
246 - 2401C Millstream Road
Victoria, BC V9B 3R5
Phone: 250 385 0866
Toll Free: 1 800 663 7209
Fax: 250 385 4433
Intact Insurance protects your privacy and will never send your confidential information to a non-secure email address. If you’re emailing us with questions about your policy, please include your daytime phone number so we can contact you directly about any information that needs to remain private.