IMPORTANT: Our phone system is temporarily not available, but we are fully operational. We are working to restore access and apologize for the inconvenience. To start a claim, or access your insurance documents, please visit your Client Centre or use our app.

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Log in to the Intact Insurance App for a chance to win 1 of 20 $500 cash prizes. Learn more. 

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How do I sign up for Online Services?

Set up your profile in a few taps in the app or a few clicks in Client Centre!

Haven't created your profile yet?

It's easy! Sign up quickly by clicking on “Log in” in the email you received when you signed up for an Intact Insurance product. The information required to create your profile is in the secure email. Don't wait too long – you have 72 hours to complete the process. Didn't have time to create it? Follow the steps below and you’ll be able to navigate on the Intact Insurance App and in Client Centre.

Unlimited access 24/7

You can view, download, and even print your insurance documents from Client Centre. You can also view your account statements and make payments. 

Online claims

Save time by submitting your auto or home claims online. You can also track your claim status step-by-step in real time.

Switch to paperless

Choose to receive all your documents electronically instead of by mail. Get all the information you need and do a good deed for the environment!

To find out more and discover all the features of the Intact Insurance App and Client Centre, go to our Online Services page.

Step-by-step: Register for Online Services

Follow these steps to create your profile via the Intact Insurance App or Client Centre. 

Login to Online Services

Discover insurance at your fingertips with Intact Insurance Online Services. Access your insurance documents, submit and track a claim, make a payment, and more. Plus, there's even more in the app! 

Frequently Asked Questions

Having trouble logging in to Client Centre? Find answers to your questions in the Frequently Asked Questions (FAQs) below.