IMPORTANT: Our phone system is temporarily not available, but we are fully operational. We are working to restore access and apologize for the inconvenience. To start a claim, or access your insurance documents, please visit your Client Centre or use our app.

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We are here to help. We are currently experiencing a high call volume and apologize for the longer than usual wait times. If you’re a customer impacted by the storm such as water damage, wind damage or power outages, you can report a claim any time online via Client Centre or on your mobile device through the Intact Insurance App. For immediate assistance, please call us at 1-866-464-2424.

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How do I make an online payment?

Need to make a payment? It’s easy with the Intact Insurance App or Client Centre.

Our tools are easy to use and help you manage your payments easily.

You can pay your insurance bills whenever you want, 24/7. 

As soon as the payment is made, your balance is immediately updated.

Avoid missed payments by setting up pre-authorized payments on your credit card.

Step-by-step: Make a payment in Client Centre or the Intact Insurance app

Here's how in a few simple steps.

Make a payment

With Intact Insurance app and Client centre, pay now online easily and securely!

Frequently Asked Questions

For answers to questions about the Client Centre payment tool or the Intact Insurance App, check out the Frequently Asked Questions (FAQs) below.