Intact Service Centre™

We manage your auto claim repairs from start to finish

Find your service centre

We take care of details, so you don't have to

Intact Service Centre is your one-stop claim repair shop. You simply drop off your damaged vehicle and drive off in the rental car we’ve arranged for you. The process is fast, simple, and incredibly convenient. 

We’ll handle the repair process using selected our Rely Network repair shops and guarantee your repair for as long as you own your vehicle.* We’ll also re-inspect your repairs before handing your vehicle back over to you. 

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Manage your auto claim repair in 3 easy steps

  • Step 1

    Report your auto claim to an Intact Insurance claims adjuster who will determine if one of our select Intact Service Centre locations is right for you.

  • Step 2

    Bring your damaged vehicle to Intact Service Centre and drive off in the rental car we’ve arranged for you.

  • Step 3

    After your repairs have been completed by a trusted Rely Network repair shop, you simply pick up your vehicle at Intact Service Centre and get back on the road.

FIND YOUR SERVICE CENTRE

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Calgary Service Centre - North

Bay 7 – 2220 32nd Avenue NE, Calgary, AB, T2E 6T4 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 7 a.m. - 7 p.m.
  • Saturday: 9 a.m. - 1 p.m.
  • Sunday: Closed

Calgary Service Centre - South

14815 Bannister Road SE, Calgary, AB, T2X 1Z2 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5 p.m.
  • Saturday: Closed
  • Sunday: Closed

Aurora Service Centre

23, Allaura Blvd, Aurora, ON, L4G 3N2 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5 p.m.
  • Saturday-Sunday: Closed

Hamilton Service Centre

198, John St. S, Hamilton, ON, L8N 2C6 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5 p.m.
  • Saturday: 9 a.m. - 1 p.m.
  • Sunday: Closed

London Service Centre

1052, Brydges street, London, ON, N5W 2B4 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5:30 p.m.
  • Saturday-Sunday: Closed

Ottawa Service Centre

1837 Woodward Dr., Ottawa, ON, K2C 0P9 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 7 a.m. to 7 p.m.
  • Saturday: 9 a.m. - 5 p.m. (Excluding certain holidays)

Oakville Service Centre

1291 Speers Road, Oakville, ON, L6L 2X5 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5:30 p.m.
  • Saturday: 9 a.m. - 12 p.m.
  • Sunday: Closed

Pickering Service Centre

955 Alliance Road, Pickering, ON, L1W 3M8 24/7 Claims Service line: 905-250-0418 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5 p.m.
  • Saturday-Sunday: Closed

St. Catharines Service Centre

21 Neilson Ave., St. Catharines, ON, L2M 5V9 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 6 p.m.
  • Saturday-Sunday By appointment only

Thunder Bay Service Centre

950 Chippewa Road, Thunder Bay (Fort William First Nation), ON, P7J 1B6 24/7 Claims Service line: 807-623-4532 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5 p.m.
  • Saturday: By appointment only
  • Sunday: Closed

Toronto Service Centre

64 Fordhouse Blvd, Toronto, ON, M8Z 5X7 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 7 a.m. - 7 p.m.
  • Saturday: 9 a.m. - 5 p.m. (Excluding certain holidays)

Waterloo Service Centre

165, Weber St. S, Waterloo, ON, N2J 2B1 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5 p.m.
  • Saturday-Sunday: Closed

Boucherville Service Centre

1450, Coulomb street, Boucherville, QC, J4B 7K2 Service line: 450-655-9211 View map and details

Opening hours

  • Monday-Friday: 7:30 a.m. - 5 p.m.
  • Saturday-Sunday: Closed

Du Vallon Service Centre

1380, Central boulevard, Québec, QC, G1P 3Y4 Service line: 418-527-9195 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 6 p.m.
  • Saturday: 8 a.m. - 2 p.m.
  • Sunday: Closed

Gatineau Service Centre

995, Vernon street, Gatineau, QC, J9J 3K4 Service line: 819-684-9646 View map and details

Opening hours

  • Monday-Thursday: 8 a.m. - 5 p.m.
  • Friday: 8 a.m. - 3 p.m.
  • Saturday: 9 a.m. - 12 p.m. (On appointment)
  • Sunday: Closed

Hochelaga Service Centre

3020, Hochelaga street, Montréal, QC, H1W 1G2 Service line: 438-381-3020 View map and details

Opening hours

  • Monday-Thursday: 7 a.m. - 5 p.m.
  • Friday: 7 a.m. - 3 p.m.
  • Saturday-Sunday: Closed

Laval Service Centre

2480, Curé-Labelle blvd., Laval, QC, H7T 1R1 Service line: 450-682-0690 View map and details

Opening hours

  • Monday-Thursday: 8 a.m. - 12 p.m. and 1 p.m. - 4:30 p.m.
  • Friday: 8 a.m. - 12 p.m.
  • Saturday-Sunday: Closed

Marché Central Service Centre

9227, Charles de la Tour street, Montreal, H4N 1M4 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 8 p.m.
  • Saturday: 8 a.m. - 4 p.m.
  • Sunday: Closed

Montreal-East Service Centre

11 700, Sherbrooke street East, Montreal, QC, H1B 1C4 Service line: 514-645-6601 View map and details

Opening hours

  • Monday-Friday: 7:30 a.m. - 5:30 p.m.
  • Saturday-Sunday: Closed

Montreal West (Dorval) Service Centre Plus

2020 Transcanadienne, Suite 101, Dorval, QC, H9P 2N4 24/7 Claims Service line: 1-866-464-2424 View map and details

Opening hours

  • Monday-Friday: 7 a.m. - 7 p.m.
  • Saturday: By appointment only
  • Sunday: Closed

Sainte-Foy Service Centre

8131, Wilfrid Hamel blvd., Québec, QC, G2G 0H5 Service line: 418-872-2842 View map and details

Opening hours

  • Monday-Friday: 8 a.m. - 5 p.m.
  • Saturday-Sunday: Closed

Saint-Hyacinthe Service Centre

17 550, Saint-Louis avenue, Saint-Hyacinthe, J2T 3H1 Service line: 450-771-7550 View map and details

Opening hours

  • Monday-Thursday: 7 a.m. - 12 p.m. and 1 p.m. - 5:30 p.m.
  • Friday: 8 a.m. - 12 p.m. (Customer service only)
  • Saturday-Sunday: Closed

Trois-Rivières Service Centre

1750, Charbonneau Street, Trois-Rivières, G9A 5C9 Service line: 819-377-3145 View map and details

Opening hours

  • Monday-Thursday: 7:30 a.m. - 12 p.m. and 1 p.m. - 5 p.m.
  • Friday: 7:30 a.m. - 1 p.m.
  • Saturday-Sunday: Closed

Val-David Service Centre

2020, route 117, Val-David, QC, J0T 2N0 Service line: 819-774-4070 View map and details

Opening hours

  • Monday-Thursday: 8 a.m. - 12 p.m. and 1 p.m. - 5 p.m.
  • Friday: 8 a.m. - 12 p.m.
  • Saturday-Sunday: Closed
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Peace of mind with high quality repairs

The Rely Network is a certified repair shops network that guarantees you high quality repairs for as long as you own your home or vehicle*.

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Discover insurance services and products

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Intact Insurance Mobile App

Don’t wait to enjoy a peace of mind wherever you are with the Intact Insurance App. Access your insurance anytime, and more.

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Client Centre

For your convenience, Intact Insurance’s online services are accessible from any type of device – tablet, desktop or smartphone. Join the 1 500 000 users of the Client Centre and enjoy the benefits.

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Roadside Assistance

Have a flat tire, drained battery, or empty gas tank? If you don’t need to submit a claim, request roadside services from your phone without placing a call. Your location and insurance policy information will be automatically filled.

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Submit or track a claim and let our
team of professionals help you

Submit or track a claim Hotline 24/7: 1-866-464-2424