IMPORTANT: Our phone system is temporarily not available, but we are fully operational. We are working to restore access and apologize for the inconvenience. To start a claim, or access your insurance documents, please visit your Client Centre or use our app.

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Log in to the Intact Insurance App for a chance to win 1 of 20 $500 cash prizes. Learn more. 

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Online Services: User Guide

How can we help you? With Intact Insurance’s Online Services, your insurance is at your fingertips 24/7.

Whatever the situation, you’ll always have access to your insurance information. Intact Insurance’s Online Services are fast and efficient anywhere, anytime.
Have questions or need help accessing the various features? Check out the User Guide and the Frequently Asked Questions (FAQs) for each feature listed below. Our tutorials will guide you every step of the way.

Insurance at your fingertips

With the Intact Insurance App and Client Centre, enjoy secure access to your insurance and take advantage of many useful features at your fingertips 24/7. Learn more on our Online Services page.

*Certain conditions, limitations and exclusions apply. To verify if you have the roadside assistance endorsement, please consult your insurance policy for a complete description of coverage and exclusions. Roadside assistance services offered by an independent third party as part of the roadside assistance endorsement. This website provides general information only, for policies that include insurance for roadside assistance costs. Your insurance policy prevails at all times.