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Intact Service Centre™

Always by your side – We manage your auto claim repairs from start to finish.

Intact Service Centre™

Always by your side – We manage your auto claim repairs from start to finish.

Intact Service CentreTM

Your one-stop auto claim repair experience.

When you choose an Intact Service Centre to manage your eligible auto claim repair, you simply drop off your damaged vehicle and drive off in the rental car we’ve arranged for you. The process is fast, simple and incredibly convenient.

We’ll handle the repair process using selected Rely Network® repair shops, and guarantee your repairs for as long as you own your vehicle*. We’ll also re-inspect your repairs before handing your vehicle back over to you. We take care of the details, so you don’t have to.

Step 1

Report your auto claim to an Intact Insurance claims adjuster who will determine if one of our select Intact Service Centre locations is right for you.

Step 2

Bring your damaged vehicle to Intact Service Centre and drive off in the rental car we’ve arranged for you.

Step 3

After your repairs have been completed by a trusted Rely Network repair shop, you simply pick up your vehicle at Intact Service Centre and get back on the road.


Toronto - Intact Service Centre™
64 Fordhouse Blvd
Toronto, ON
M8Z 5X7

Opening hours
Monday through Friday: 7:00 am to 7:00 pm
Saturday: 9:00 am to 5:00 pm
(Excluding certain holidays)

Phone number
24/7 Claims Service line: 1-866-464-2424

Aurora Service Centre
23, Allaura Blvd
Aurora, ON
L4G 3N2

Opening hours
Monday-Friday: 8 a.m. to 5 p.m.
Saturday & Sunday: Closed

Phone number
24/7 Claims Service line: 1-866-464-2424


Ottawa - Intact Service Centre™
1837 Woodward Dr.
Ottawa, ON
K2C 0P9

Opening hours
Monday through Friday: 7:00 am to 7:00 pm

Saturday: 9:00 am to 5:00 pm
(Excluding certain holidays)

Phone number
24/7 Claims Service line: 1-866-464-2424

Hamilton Service Centre
198, John St. S
Hamilton, ON
L8N 2C6

Opening hours
Monday-Friday: 8 a.m. to 5 p.m.
Saturday: 9 a.m. to 1 p.m.
Sunday: Closed

Phone number
24/7 Claims Service line: 1-866-464-2424


Waterloo Service Centre
165, Weber St. S,
Waterloo, ON
N2J 2B1

Opening hours
Monday-Friday: 8 a.m. to 5 p.m.
Saturday & Sunday: Closed

Phone number
24/7 Claims Service line: 1-866-464-2424



* Certain terms and conditions apply. Call our 24/7 Claims Service line for more details.