Skip to main content

IMPORTANT: Our phone system is temporarily not available, but we are fully operational. We are working to restore access and apologize for the inconvenience. To start a claim, or access your insurance documents, please visit your Client Centre or use our app.

Regional alert is disabled

Online Services

Insurance at your fingertips – 24/7, wherever you are.


Peace of mind at all times

If a mishap on the road were to happen (knock on wood!), take comfort in knowing that, with Intact Insurance's Online Services, you'll always have your access to your insurance information and more – anywhere, anytime.

Not a client?


Insurance at your fingertips

With the Intact Insurance App, you benefit from user-friendly features to access your insurance, and enjoy peace of mind wherever you go. The app is always there for you, no matter the circumstance: 

  • Always have your digital proof of insurance with you 

  • Submit and track your claim with ease 

  • Request roadside assistance* when you need it

  • Get advice in just a few clicks: access your broker's details in the app 

Client Centre

For your convenience, Intact Insurance’s online services are accessible from any type of device – tablet, desktop or smartphone. Join the 1 500 000 users of the Client Centre and enjoy the benefits.

Access your insurance documents

Submit and track your claims

Go 100% Digital

Over 600 000 clients use the app.

Don’t wait and download it now!

download on app store download on app store

34K Ratings

get it on google play get it on google play

11K Ratings

Scan the QR code with your mobile phone to download the app

Need more tips?

Need more information on the various features of Intact Insurance’s Online Services? Consult out User Guide for step-by-step guides for all features such as:


  • How to register for online services
  • How to download the Intact Insurance app
  • And much more

Frequently asked questions

Your digital proof of insurance is a digital copy of your proof of insurance (also called pink slip) that you can find directly in the Intact Assurance app. Your digital proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, Northwest Territories, Prince Edward Island, Newfoundland and Labrador. With the Intact Insurance app, you’ll always have your proof of insurance on hand when needed – no need to search for it in the glove box!

The Client Centre is an online access to your insurance. You can review your insurance info, make payments, file a claim access your insurance documents and proofs from any device. It is easy to use and secure. Don’t wait and register now.

In order to download the app, please visit the App Store on your iPhone or the Google Play store on Android and search for “Intact Insurance”. Select the Intact Insurance App and proceed to downloading it. Once it’s loaded on your phone, simply select it and get started!

The online services give you access to your insurance anytime, anywhere. They provide unlimited access to view your insurance documents and online claims. Plus, you chose to receive all your documents electronically. Make your life easier with our online services. There’s even more in the app!

It’s quite simple! You can either open the Intact Assurance app on your phone or login to Client Centre. You will see “Claims” on the home screen.  From there, follow the steps for a car or home claim and if you need more guidance, head over to our handy user guide. 

Didn’t find what you were looking for?

Discover insurance at your fingertips with Intact Insurance’s online services