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UberEats and Intact Insurance

Effective September 1ST, 2020, Intact Insurance will no longer provide commercial automobile insurance coverage to Uber in Canada. UberEats drivers looking to report a claim with a date of loss up to and including August 31st, 2020 can continue to do so, as they do today. 

Reporting an UberEats Claim occurring up to and including August 31st, 2020

If you are an UberEats driver looking to report an Uber claim which has occurred on or before August 31st, 2020, Intact Insurance has you covered. Drivers should contact Uber via email or their Uber Partner mobile application, in accordance with Uber’s claims reporting procedure. Uber will record the details of the incident and provide it to Intact Insurance which will then process and adjust the claim. Drivers can also call Intact Insurance’s dedicated number for Uber claims at 1-866-470-2335. 

Intact Insurance Commercial Automobile Insurance Coverage for UberEats drivers up to and including August 31st, 2020

Intact Insurance commercial automobile insurance coverage for UberEats drivers up to and including August 31st, 2020 is outlined in the below diagram.

*The above coverage is only for claims that occurred up to and including August 31st, 2020

Will Intact still permit personal lines customers to drive for UberEats or other Peer-to-Peer (P2P) Delivery Companies?

Intact Insurance and belairdirect continue to allow personal automobile insurance customers to participate in P2P delivery, provided that the customer has notified their insurance company and the P2P delivery company has an approved commercial automobile insurance policy in place. Drivers participating in P2P delivery must inform their insurance broker or insurer directly of their intent to participate in P2P delivery activities and obtain approval from the insurance company to do so, to ensure they are properly protected for the use of the vehicle. 

What should drivers do next?

Drivers must contact their broker or insurer directly to advise that they are participating in Peer-to-Peer (P2P) delivery activities.

If you are a P2P delivery driver or are considering becoming one, talk to your broker or insurer directly, to learn more.

Click here to view the policy.