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Our thoughts are with those impacted by Hurricane Fiona. If you’ve been affected by the storm, we’re here for you. You can report a claim 24/7, online through Client Centre, on our mobile app, or by calling us at 1 866 464 2424.

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Home insurance

It’s never just stuff. Get peace of mind with enhanced home insurance coverage for the things you call home.

Always by your side.
Make it Intact.
  • One-stop shop
    With us, you can get the coverage for your home, car and recreational vehicles...all in one place! Save time and money by choosing to insure your home, vehicles and off-road toys with us!
  • Wide range of coverage
    We offer homeowners insurance, condo insurance, cottage insurance, rented dwelling insurance, tenant insurance, home-based business insurance and travel insurance.
  • Tailored for your needs
    Every home is different, so should be your protections. Additional coverage is available to protect what matters most to you.
  • Outstanding claims experience
    Insurance isn’t about things. It’s about people. Our claims team has your back 24/7.

The perfect match between your home and auto insurance

Bundle and save!

Combine your home insurance and auto insurance and take advantage of the exclusive benefits. Get the best value for your money with insurance bundles.1

Programs and add-ons

Get the best coverage for your needs with home insurance endorsements. Take advantage of our programs and add-ons to tailor your coverage to your needs. To learn more, ask your broker or get a quote.2

Enhanced water damage package

Water is the main threat to your home. Enhanced water damage package protects you if water enters your home: sewer back-up, water and sewer lines, overland water and ground water. 

FAQ

The type of home insurance you require depends on multiple factors. Are you the owner of the home or are you renting it? Is your home a separate structure on a private lot, or do you share the structure with neighbors, like a duplex? Is your home located near a large body of water or a forest? All of these factors can help determine what kind of home insurance is best for you.

Call an insurance broker near you to discuss your insurance needs and what kind of coverage is best for your living situation.

Several factors are used to determine your home insurance premium: the location of your home, its age and condition, the number of years you’ve lived in that home, the heating type, the proximity to firefighting support, if you operate a small business from your dwelling, if you chose to add endorsements to your policy, the number of claims you have made in the past, etc. If you have questions about your home insurance premium, reach out to your broker.

Typically, home insurance does not cover flooding. An additional endorsement can be added to your home insurance policy to cover flooding. With an enhanced water damage add-on, and depending on your type of dwelling, you can get coverage for flooding caused by sewer backup, water and sewer lines, and overland water. To avoid flooding in your home, apply preventive measures such as the installation of a sewer back-up prevention device. For any questions about water damage protection, speak to your broker.

Whether you wish to ensure your condo, your apartment or your house, you can easily get a through your insurance broker. Get the right coverage in just a few clicks. Because it's never just stuff.

Home insurance protection varies according to your home type and the endorsements added to a policy. It typically covers your personal property and belongings, your civil liability and the dwelling building. Visit the pages dedicated to each product to learn more about home insurance coverages and available endorsements. To define the coverage needed for your home and to ensure that your protections meet your lifestyle, talk to your broker.

As a homeowner, the structure of the house belongs to you, and you are responsible for any maintenance that may result from a covered incident. A renter or tenant does not have this problem. That falls under the responsibility of the landlord and their insurance. A tenant insurance policy is therefore created to protect the renter’s personal property within the dwelling from covered incidents along with personal liability coverage. Home insurance coverage includes coverages for damage to the structure of your home that could set you back financially.    

Home insurance and condo insurance appear to be very similar at first glance. They both include coverages that help protect the contents of your home, your personal property, the structure of the home, and personal liability coverage.  

Where condo insurance and home insurance differ is related to the structure of your home and how claims are processed. Because a condo is a separate unit that you own within a shared building, damage that affects your unit can spill over to neighboring units and common areas. In certain scenarios, a condominium insurance claim may involve the condo corporation and other unit owners. The rest of the building is typically covered by the condo’s policy, which the condo corporation takes care of using funds collected from condo fees. Don’t hesitate to speak to an insurance broker for more information!

  1. On your smartphone, launch the Intact Insurance App. Tap "Claims" on the main screen, then click "Submit a home claim."
  2. Choose the category of damage for which you want to file a claim. Select "Other" and explain the occurrence if none of the choices apply to it.
  3. Then, you'll be asked for further information regarding the incident.
  4. Enter information about the incident's date and time of occurrence.
  5. Verify your contact information since your claims adjuster will use it to get in touch with you and move the claims process along.
  6. Check the permission box and click "Submit claim" to finish. Within the following business day, a claims adjuster will call you to discuss your home claim and answer any questions you may have. They'll walk you through the following stages and fill in any blanks.

Didn’t find what you were looking for?

Access your insurance anytime, anywhere

Your insurance when you need it the most.

Download the Intact Insurance app to access your digital proof of insurance, submit and track a claim, view your insurance documents and more.

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Talk to a broker

With all the home insurance coverage available, it can be difficult to pick the right protection for your dwelling. That’s why we work with over 2,000 insurance brokers across Canada that are highly skilled in assessing your home insurance needs and offer the right coverage for your situation and budget. Chat with a broker today to talk about your needs and get a home insurance quote.

Get a home insurance quote 

Whether for rental or for your family, a property is a home. Find the best coverage for your needs by contacting a broker. Getting a home insurance quote is the first step to protecting what matters most to you.