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Our thoughts are with those impacted by Hurricane Fiona. If you’ve been affected by the storm, we’re here for you. You can report a claim 24/7, online through Client Centre, on our mobile app, or by calling us at 1 866 464 2424.

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Customer Testimonials

Our promise to you

We are committed to getting you back on track in a fair, respectful and easy manner.

Customer Testimonials

Our promise to you

We are committed to getting you back on track in a fair, respectful and easy manner.

Your satisfaction is our reward

At Intact Insurance, your name is much more than just the name of a brand. It's a promise. Our promise to get you back on track when an unforeseen event occurs. And you have our word that we will do it in a fair, respectful and easy manner.

Below are some comments that illustrate the reality of our vision that insurance is about people, not things.

Join many of your fellow customers and share your story of a recent experience with Intact Insurance

Here’s what some of our customers have to say about us*:

We do want to thank your representative for her excellent, thorough and efficient service. All ensued quickly as indicated with the cheque deposit. Not only was she pleasant and patient for the time we spent on the phone but I certainly felt that she was there for us and cared about what had happened.

Thanks so much again for all the kind efforts. The service was truly exceptional and appreciated.

Sandra B., Dartmouth, NS

I wanted to let you know about the wonderful service your representative had given me. Right from the first contact, I had never experienced such professional and speedy service. She should be commended for such wonderful customer service. It made the ordeal so much easier without having to arrange it all by myself. We have sang your praises before. However, we do this much more strongly now after the help and service we received from you. Thank you so much for the peace of mind that we have.

Ethel H-S., NL

*The comments were obtained from, and approved by, our customers following the processing and settlement of their claims and may have been translated from their original language.