Our branch in Vancouver

999 West Hastings St., #1100, Vancouver BC V6C 2W2

How to get there

Phone:
604-891-5400

Toll-free:
1-800-663-9468

Hours of operation:
Monday to Friday: 8:30am - 4:30pm

Submit a claim in Vancouver

Submitting and tracking your auto or home claim is easy on the Intact Insurance App or the Client Centre.

Home insurance claim

Submit home insurance claim online in just a few minutes. Or, if your home is not secure, call us so we can make sure you get the support you need. Add photos, bills and other documents easily with the Intact Insurance App or the Client Centre.

Submit a claim

Track a claim

Check the status of your claim, add photos, invoices and other details to speed up the process. Your information is kept safe and secure with password protection.

Track a claim

Business Insurance claim

Are you a business owner who needs to file a claim to get your operations back on track? We’re here to help you through the process.

Submit a claim

Claims Hotline 24/7

Do you need some extra support with your claim? Our dedicated 24/7 claims team will work with you to offer a simple and stress-free experience. Contact us anytime at:

Personal Insurance: 1-866-464-2424 Business Insurance: 1-866-464-2424 Speciality Insurance: 1-888-448-4140

Online Services

Our online tools put insurance at your fingertips – 24/7, wherever you are. Learn more about our Client Centre, User Guides, and the Intact Insurance App.

Client Centre

Get convenient, secure and user-friendly access to your insurance information online. Make payments, file a claim and check your insurance documents 24/7 from any device.

Learn more

Intact Insurance Mobile App

The app provides easy and secure access to your home and car insurance documents and to your digital proof of insurance (pink slip). It also allows you to submit and track a claim with ease anytime.

Learn more

User Guides

Have questions or need help accessing Intact Insurance’s online services? Our tutorials will guide you every step of the way.

Learn more

Make an online payment

Do you want to make an online payment? It’s easy to pay your insurance bills online with the Intact Insurance app and Client centre.

Make a payment

Get a home insurance quote in Vancouver

With so many home insurance options in Vancouver, it can be time-consuming and complicated to compare them all yourself. That’s where an insurance brokers can help. Contact a local broker today about the coverage you need for your home.

Find a broker in Vancouver

With all the different types of insurance available, it can be difficult to know which coverage you need. We work with more than 2,000 insurance broker offices across Canada to assist you with choosing the right coverage for your unique situation and budget. The brokers we work with are experienced insurance professionals who know the industry inside and out. They are ready to help you navigate the complex world of insurance, so that you’re covered! Talk with a broker today to get an insurance quote that’s customized to your needs.

Find a broker