Welcome to your
Client Centre

How would you like to be able to use your smartphone, tablet or computer to see all the details of the Intact Insurance home and auto insurance policies you purchased through your broker? Now you can, thanks to the Intact Insurance Client Centre—a new tool that will keep you informed.

Simple and user-friendly

As soon as you land on your personalized Client Centre homepage, you'll see the basic information about your insurance policies (insured vehicles, address of the insured property, and your profile). We're sure you'll appreciate this new, easy-to-use platform.

View, download and print your insurance documents in just a few clicks

Do you ever have trouble finding insurance documents like your insurance certificate (pink slip), billing summary, and the terms of your policies and agreements? Don't worry! You will now be able to view, download and print them from your Client Centre.

Stay up to date if you have a claim

If you make a claim on your car or home insurance, you can use the Client Centre to track the progress of your file with real-time updates. And in case you need to quickly get in touch with the claims representative assigned to you, their contact information is clearly displayed on the screen.

Discounts and coverages

You can click on the Discounts tab to see at a glance what discounts and additional coverages you may be eligible to receive.

Your broker is never far away

What if a question comes to mind while you're looking at one of your insurance documents? Or if you want to make a change to one of your policies? No matter what page you're viewing, your broker's number will always be prominently displayed on the Client Centre screen so you can pick up the phone and call them. And since your broker can look at your information using the same interface you have, they'll know exactly what you're talking about and be able to answer your inquiry on the spot.

Start using your Client Centre today!

For access to the Client Centre, go to your broker's website and click on the Intact Client Centre button on the homepage.

You will then be able to log in by using your email address, policy number or driver's licence number.

You will also require a PIN. This will be sent to you in a secured email or text message. As of June 19, 2017, your Client Centre PIN is also available on the policy summary for all new policies or renewals sent by mail.

Your Client Centre is waiting for you!

Visit your broker's website today to activate your Client Centre.

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