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Our tools are easy to use and help you manage your payments easily.
- Make payments online anytime in the Client Centre or the Intact Insurance app.
- Track your payments and easily access your invoices.
- The online payment service is available 24 hours a day, 7 days a week.
You can pay your insurance bills whenever you want, 24/7.
As soon as the payment is made, your balance is immediately updated.
Avoid missed payments by setting up pre-authorized payments on your credit card.
Step-by-step: Make a payment in Client Centre or the Intact Insurance app
Here's how in a few simple steps.
-
Step 1
In Client Centre, choose the “Billing” tab.
Click on “Make a payment.”
-
Step 2
Enter the amount, your payment information, your payment information, and confirm the payment by clicking on “Submit Payment.”
*Please note that the only credit cards accepted by Intact Insurance are Visa and Mastercard. Prepaid credit cards are unfortunately not accepted.
-
Step 3
Once the credit card payment has been accepted, the payment will appear on your credit card statement. You’ll also receive a confirmation email.
-
Step 4
All information about your payments and invoices is gathered in the “Billing” section. Check it out!
-
Step 1
In the Intact Insurance App, select the “Billing” tab.
-
Step 2
Click on “Pay now.”
-
Step 3
Enter the amount, enter your payment information, and confirm by clicking on “Submit payment.”
*Please note that the only credit cards accepted by Intact Insurance are Visa and Mastercard. Prepaid credit cards and Visa Debit are unfortunately not accepted.
-
Step 4
Once the credit card payment has been accepted, the payment will appear on your credit card statement. You’ll also receive a confirmation email.
It is suggested that you take a screenshot of this confirmation.
-
Step 5
All your payment and billing information is available under the “Billing” tab. Check it out!
-
Step 1
In Client Centre, choose the “Billing” tab.
Click on “Make a payment.”
-
Step 2
Enter the amount, your payment information, your payment information, and confirm the payment by clicking on “Submit Payment.”
*Please note that the only credit cards accepted by Intact Insurance are Visa and Mastercard. Prepaid credit cards are unfortunately not accepted.
-
Step 3
Once the credit card payment has been accepted, the payment will appear on your credit card statement. You’ll also receive a confirmation email.
-
Step 4
All information about your payments and invoices is gathered in the “Billing” section. Check it out!
-
Step 1
In the Intact Insurance App, select the “Billing” tab.
-
Step 2
Click on “Pay now.”
-
Step 3
Enter the amount, enter your payment information, and confirm by clicking on “Submit payment.”
*Please note that the only credit cards accepted by Intact Insurance are Visa and Mastercard. Prepaid credit cards and Visa Debit are unfortunately not accepted.
-
Step 4
Once the credit card payment has been accepted, the payment will appear on your credit card statement. You’ll also receive a confirmation email.
It is suggested that you take a screenshot of this confirmation.
-
Step 5
All your payment and billing information is available under the “Billing” tab. Check it out!
FAQ
Yes, you can pay through both Client Centre and the Intact Insurance App.
When you pay your insurance bills online with Intact Insurance, you must use credit and debit Visa and Mastercard. Prepaid credit cards are unfortunately not accepted.
To check your pre-authorized debit schedule, go to the Intact Insurance App home screen or the Client Centre home page and click on the Billing button or tab. There you can see the amounts and dates of your direct debits for each of your insurance contracts and view your account statements.
You could receive an error message in the following situations:
- Mandatory information has not been entered in one or more fields: Please ensure that all required fields are completed before submitting your payment.
- Credit card information is invalid: Make sure you have correctly entered the card number, the name as it appears on the card, the expiry date and the CVV number (security code). Check that you have enough credit on your card to pay.
- The payment method is not accepted: Please note that the only cards accepted online by Intact Insurance are credit and debit Visa and Mastercard. Prepaid credit cards are unfortunately not accepted.
- A processing error has occurred: That can happen! Try again a little later.
You can change the amount in the Amount Payable box. Be sure to enter an amount greater than $0 and less than or equal to the amount to pay on your bill.
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