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    my Driving Discount® FAQ

    See how my Driving Discount can start saving you money with these helpful FAQ

    Most Frequently Asked Questions

    What factors are taken into consideration when calculating my potential discount?

    my Driving Discount could reward you with a personalized discount by assessing the time of day that you drive, along with your acceleration and braking, based on the kilometres driven.

    Hard Braking
    Hard braking increases the risk of being involved in an accident. The program therefore calculates the ratio of hard braking events on total km driven to determine your personalized hard braking factor. A hard braking event is defined as any decrease of speed of 12 km/h or more in 1 second.

    Rapid Accelerating
    Rapid accelerations increase the risk of being involved in an accident. The program therefore calculates the ratio of rapid acceleration events on total km driven to determine your personalized rapid acceleration factor. A rapid acceleration is defined as any increase of speed of 12 km/h or more in 1 second.

    Time of day
    Driving at night (between 12 a.m. and 4 a.m.) increases the risk of being involved in an accident. Many elements, such as reduced visibility and fatigue, make this time of day the riskiest. The program therefore evaluates the time of day that you’re driving to determine your personalized high-risk period factor. The less you drive at night, the more you could save.

    What can I do if there is an error with my information?

    If you have any technical issues with your device or notice an error in the the driving data displayed on your my Driving Discount website, simply call us at: 1 855 251 6978 or contact your broker.

    How do I know if the my Driving Discount device is working?

    The my Driving Discount device has a blinking light that is activated once you’ve started your car. If you don't see one, unplug the device, review the installation details, then plug it back in.

    How can I achieve the maximum discount?

    The better your driving habits the more you could save. Try to avoid rapid acceleration and hard braking. But the most important thing is your safety. If you need to accelerate or hard brake to avoid an accident, make sure you do! Also, the time of day you drive affects your discount, so the less you drive during high-risk periods, the more you could save.

    How is my driving data protected?

    We use care and strict security safeguards when storing or destroying your personal information in order to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. For complete details on the handling of your personal information please refer to the Terms of Use.