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Intact Insurance's automatic dialer numbers
Intact Insurance uses automatic dialers for some of its services. The use of these dialers is to operate our services more efficiently. Here’s a non-exhaustive list of the phone numbers we use to contact you and the reason why we are doing so.
Web
We contact clients who have used our online quote tools (on our website or that of participating brokers) to review the quote with them. If the customer is interested, we then transfer him to the first available insurance representative that can help him
Phone numbers used for personal car and home
Quebec: 1-833-876-0518
Quebec Inova – Costco Program: 1-833-857-9905
Ontario: 1-833-631-0794
Alberta: 1-833-631-0794
British Columiba 1-833-691-6915
Phone numbers used for commercial cars and for small enterprises
Commercial Auto Ontario: 1-833-411-6689
Commercial Auto Alberta: 1-833-798-2806
Small Entreprises Ontario: 1-833-230-3483
Small Entreprises Alberta: 1-833-242-2453
Small Entreprises Atlantique 1-833-894-4522
Small Entreprises BC: 1-833-691-6915
Monoline
In partnership with participating brokers, we contact clients who only have one insurance product with us (auto or home) to offer them a quote for the second product, if applicable. If the client is interested, we transfer them to their actual insurance representative.
Phone number used
Quebec: 1-833-876-0060
FADOQ
In partnership with the Fédération de l'Âge D'Or du Québec, we contact the federation members to offer them a quote. Being members of the FADOQ, they are eligible for special discounts and protections. If the client is interested, we transfer him to the first available insurance representative who can help him.
Phone number used
Quebec: 1-833-876-4309
Digital Adoption
In partnership with participating brokers, we contact customers who have not yet registered on the “Client Centre” platform, to offer them our assistance for their first connection, and to explain the advantages of the digital platform.
Phone numbers used
Alberta : 1-844-312-7982
Atlantic: 1-844-312-7983
Ontario: 1-833-631-0794
Alberta: 1-833-631-0794
British Columiba 1-833-691-6915
Edoc
If we’re unsuccessful when sending an email to inform our customers of a change or renewal of their policies, we contact them to validate or update the email address on file.
Phone number used
Across Canada : 1-833-994-1070
Snow Removal – Commercial Buildings
This call campaign aims to warn the customers targeted by an alert. These alerts are triggered when the weather forecast in a specific region poses a risk of roof collapse on company buildings depending on the expected volume and weight of snow.
Phone number used
Across Canada : 1-833-876-4001
Theft Prevention
This call campaign aims to contact customers who own vehicles with extremely high risks of theft to offer them the installation, at our expense, of a vehicle tracking system called TAG. This has the effect of reducing the risk of theft to a normal level.
Phone number used
Across Canada : 1-833-876-4535
My Drive
This call campaign is aimed at customers that either have not activated “My Drive” or have not done in any trips in the last few days. A simple courtesy call to remind them to activate their “My Drive” so they do not lose their rebate.
Phone numbers used
Quebec : 1-833-958-1286
Alberta: 1-855-903-1300
British Columbia : 1-855-903-1300
Ontario : 1-855-251-6977
Atlantic: 1-855-250-4743