my Driving Discount® FAQ
The device needs to stay connected to your car at all times. If we do not receive any data from your car for 30 days or more, you may be removed from the my Driving Discount™ program and no longer eligible for any further discounts. We suggest you contact your broker, if you would like to remove the device from your car.
The my Driving Discount device has a blinking light that is activated once you’ve started your car. If you don't see it, unplug the device, review the installation details, then plug it back in.
Don’t worry. If your device stops working please contact us at 1 855 250 4743 and we’ll send you a new one.
If the vehicle is in a service shop, the device can be temporarily removed, but should be plugged back in as soon as service is completed. If it will be removed for more than 30 days, please contact your broker.
Give us a call at 1 855 250 4743, so we can send you a new one.
In order to assess your driving habits, the my Driving Discount device uses GPS technology that tracks your location.
At the end of your assessment period, we will send you a pre-paid envelope. Simply insert the device into the package and return it to us in the mail.