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How do I submit a claim online?

It's quick and easy with the Intact Insurance App or Client Centre!

Why submit an auto or home insurance claim online?

For speed and ease – the Intact Insurance app guides you step by step through the claim submission process. 

To track your claim status – the Intact Insurance app also makes it easy to communicate with the claims adjuster assigned to your claim – by chat, for instance! 

You can easily upload claim-related photos that the claims team can use in your file. 

Step-by-step: Submitting an online claim

Follow each step to submit a claim in the Intact Insurance App or Client Centre. Don't have an account? Find out how to sign up here.

We’re here to help you get back on track as soon as possible.

Frequently Asked Questions

Questions about a claim or the claims process? Check out the Frequently Asked Questions (FAQs) below.