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CLAIMS HOTLINE: 1-866-464-2424 (24/7)

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We’re here to help. In order to save you time, please choose from one of the following options below, depending on the reason for your inquiry.

General Inquiries

Northern Alberta, Northwest Territories, Yukon & Nunavut
700 - 10830 Jasper Ave.
Edmonton, AB
T5J 2B3
Phone: 780 428 7544
Toll Free: 1 800 661 5317
Fax: 780 428 6424

Insurance Policy Questions

Contact your broker for questions about: (Your broker information is listed on your policy)

  • Policy changes, including a change of address or change of vehicle
  • Questions about your policy, coverage renewal or cancellation

Get a Quote

To get an insurance quote from Intact Insurance, please find a broker near you by using our online “Find a Broker” tool.

Claims Hotline (24/7)

To report a claim call us immediately at one of the numbers below or contact your broker. (Your broker information is listed on your policy)
For Personal and Business Insurance: 1 866 464 2424
For Specialty Insurance (Niche Products): 1 888 448 4140

Customer Satisfaction

If you have any concerns or complaints, please follow these steps to submit your feedback to us.

Consumer Information

Learn more about how you can protect yourself from fraud and the scams that might affect you.

Billing and Accounts Receivables

1200, 321 - 6th Ave. S.W.
Calgary, AB T2P 3H3
Phone: 403 508 3650
Toll Free: 1 877 464 8833
Fax: 403 231 1392

Intact Insurance protects your privacy and will never send your confidential information to a non-secure email address. If you’re emailing us with questions about your policy, please include your daytime phone number so we can contact you directly about any information that needs to remain private.

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