Claims hotline (24/7): 1 866 464 2424
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Intact Insurance offers its services through a vast network of independent insurance brokers across the country. Intact Insurance is Canada's largest provider of business, home, and car insurance.
If you have questions about us or our products, your best source for information is your broker. If you have questions about your policy, want to make a change, or need to update your personal information – these are greater reasons to contact your insurance broker. (Your broker information is listed on your policy)
If it’s after business hours and you have an emergency on your hands, here’s the number to call:
Intact Insurance is committed to providing customers with exceptional service. It is important to us that our customers let us know how we are doing. If you are not satisfied with the service you have received, we encourage you to give us your feedback through the following Complaint Handling Protocol. We want to ensure that your concerns are handled fairly and efficiently.
Learn more about how you can protect yourself from fraud and the scams that might affect you.
If you are a member of the media, please contact the media relations team at 1 833-327-7977.