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Claims hotline (24/7): 1 866 464 2424


General Inquiries

If you have questions about us or our products, your best source for information is your broker.

If you have questions about your policy, want to make a change, or need to update your personal information – these are more great reasons to contact your insurance broker.

After-Hours Emergency Hotlines – to Report a Claim

If it’s after business hours and you have an emergency on your hands, here’s the number to call:

For Personal and Business Insurance: 1 866 464 2424

For Specialty Insurance (Niche Products): 1 888 448 4140

Consumer Information

Learn more about how you can protect yourself from fraud and the scams that might affect you.

Media Contacts

If you are a member of the media and have a media request, please contact:

For AB, BC, MB, SK, Yukon, Nunavut, NWT:

Rosa Nelson
403 231-1300

For Quebec:

Maude Savard-Kokinski
514 282-1914 ext. 87335

For the rest of Canada:

Stephanie Sorensen
416 341-1464 ext. 43332

Hazel Tan
416 341-1464 ext. 48073