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Claims hotline (24/7): 1 866 464 2424


Contact Us in Quebec

We’re here to help. In order to save you time, please choose from one of the following options below, depending on the reason for your inquiry.

General Inquiries

Corporate Office
2450 Girouard St. West
Saint-Hyacinthe, QC J2S 3B3
Phone: 450 773 9701
Toll Free: 1 800 363 5401

Insurance Policy Questions

Contact your broker for questions about: (Your broker information is listed on your policy)

  • Policy changes, including a change of address or change of vehicle
  • Questions about your policy, coverage renewal or cancellation

Get a Quote

Contact us by phone to get an insurance quote at 1 855 388 5505. You can also get a quote online.

Claims Hotline (24/7)

To report a claim call us immediately at one of the numbers below or contact your broker. (Your broker information is listed on your policy)

For Personal and Business Insurance: 1 866 464 2424

For Specialty Insurance (Niche Products): 1 888 448 4140

Find more information on making a claim.

Customer Satisfaction

If you have any concerns or complaints, please follow these steps to submit your feedback to us.

Consumer Information

Learn more about how you can protect yourself from fraud and the scams that might affect you.

Billing and Accounts Receivables

2450 Girouard Street West
Saint-Hyacinthe (Quebec) J2S 3B3
Phone: 1-800-363-5401 option 4
Fax: 450-778-1471
E-mail: guichetperception@intact.net

Other Québec Locations

Montreal (Regional Office)
7101 Jean-Talon East
Suite 1000
Anjou, QC H1M 0A5
Phone: 514 388 5466
Fax: 514 288 7727

2020 Robert-Bourassa Blvd.
Suite 100
Montreal, QC H3A 2A5
Phone: 514 282 1914
Toll Free: 1 800 361 4330
Fax: 514 282 9588

Quebec City
5700 des Galeries Blvd.
Suite 710
Quebec, QC G2K 0H5
Phone: 418 626 9555

Intact Insurance protects your privacy and will never send your confidential information to a non-secure email address. If you’re emailing us with questions about your policy, please include your daytime phone number so we can contact you directly about any information that needs to remain private.