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Claims hotline (24/7): 1 866 464 2424

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Contact Us in Ontario

We’re here to help. In order to save you time, please choose from one of the following options below, depending on the reason for your inquiry.

General Inquiries

Corporate Office
700 University Ave.
Toronto, ON M5G 0A1
Phone: 416 341 1464
Toll Free: 1 800 387 8823
From U.S.A.: 1 800 278 0674
Fax: 416 344 8030

Insurance Policy Questions

Contact your broker for questions about: (Your broker information is listed on your policy)

  • Policy changes, including a change of address or change of vehicle
  • Questions about your policy, coverage renewal or cancellation

Get a Quote

Contact us by phone to get an insurance quote at 1 855 388 5502. You can also get a quote online.

Claims Hotline (24/7)

To report a claim call us immediately at one of the numbers below or contact your broker. (Your broker information is listed on your policy)

For Personal and Business Insurance: 1 866 464 2424

For Specialty Insurance (Niche Products): 1 888 448 4140

Find more information on making a claim.

Customer Satisfaction

If you have any concerns or complaints, please follow these steps to submit your feedback to us.

Consumer Information

Learn more about how you can protect yourself from fraud and the scams that might affect you.

Billing and Accounts Receivables

700 University Ave., 15th flr.
Toronto, ON M5G 0A1
Phone: 416 440 8703
Toll Free: 1 888 440 8703
Fax: 416 440 8530
E-mail: ar.billing@intact.net

Other Ontario Locations

Toronto
700 University Ave.,
Suite 1600
Toronto, ON M5G 0A1
Phone: 416 440 8500
Fax: 416 440 4129
Durham
59 Westney Road South
Unit 8
Ajax, ON L1S 2C9
Phone: 905 686 0200
Fax: 905 686 8780
Mississauga
6925 Century Ave.
Suite 900
Mississauga, ON L5N 0E3
Phone: 905 858 1070
Fax: 905 858 2772
Claims Fax:
905 819 2010 or
905 819 2195
London
250 York Street, Suite 200
London, ON N6A 6K2
Phone: 519 432 6721
Fax: 519 432 0818
Ottawa
300 - 1400 St. Laurent Blvd.
Ottawa, ON K1K 4H4
Phone: 613 748 3000
Fax: 613 748 0376
Sudbury
206-1033 Barrydowne Road
Sudbury, ON P3A 5Z9
Phone: 705 566 6060
Fax: 705 566 2111

Intact Insurance protects your privacy and will never send your confidential information to a non-secure email address. If you’re emailing us with questions about your policy, please include your daytime phone number so we can contact you directly about any information that needs to remain private.