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Claims hotline (24/7): 1 866 464 2424

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Contact Us in Alberta

We’re here to help. In order to save you time, please choose from one of the following options below, depending on the reason for your inquiry.

General Inquiries

Corporate Office
321 6th Ave. S. W.
Suite 1200
Calgary, AB
T2P 3H3
Phone: 403 269 7961
Toll Free: 1 800 668 8384
Fax: 403 265 7754
E-mail: intactwest.marketing@intact.net

Insurance Policy Questions

Contact your broker for questions about: (Your broker information is listed on your policy)

  • Policy changes, including a change of address or change of vehicle
  • Questions about your policy, coverage renewal or cancellation

Get a Quote

Contact us by phone to get an insurance quote at 1 855 388 5501. You can also get a quote online.

Claims Hotline (24/7)

To report a claim call us immediately at 1 866 464 2424 or contact your broker. (Your broker information is listed on your policy)

For Personal and Business Insurance: 1 866 464 2424

For Specialty Insurance (Niche Products): 1 888 448 4140

Find more information on making a claim.

Customer Satisfaction

If you have any concerns or complaints, please follow these steps to submit your feedback to us.

Consumer Information

Learn more about how you can protect yourself from fraud and the scams that might affect you.

Billing and Accounts Receivables

1200, 321 – 6th Ave. S. W.
Calgary, AB
T2P 3H3
Phone: 403 508 3650
Toll free: 1 877 464 8833
Fax: 403 231 1392
Email: WR.DBAccounts@intact.net

Other Alberta Locations

Northern Alberta, Northwest Territories, Yukon & Nunavut
700 – 10830 Jasper Ave.
Edmonton, AB
T5J 2B3
Phone : 780 428 7544
Toll free : 1 800 661 5317
Fax : 780 428 6424

Southern Alberta and Calgary
321 6th Ave. S.W.
Suite 1200
Calgary, AB
T2P 3H3
Phone: 403 269 7961
Toll free: 1 800 668 8384
Fax: 403 265 7754

Intact Insurance protects your privacy and will never send your confidential information to a non-secure email address. If you’re emailing us with questions about your policy, please include your daytime phone number so we can contact you directly about any information that needs to remain private.