Our thoughts go out to those affected by the British Columbia and Northwest Territories wildfires. Please stay safe. We are currently experiencing a high call volume. Remember, you can report a claim any time through the Intact Insurance app or online via Client Centre.

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Important news about auto insurance with Intact Insurance in British Columbia


We’re continually evolving our insurance solutions to best meet the needs of customers and transforming the customer experience by leveraging our digital capabilities and our service excellence in claims.

When it comes to protecting what matters most, we believe that customers should have choice and flexibility.

Recent regulatory changes and the province’s current auto insurance market conditions have reduced opportunities for competition. After careful consideration, we have made the decision to no longer offer coverage for optional auto or commercial fleets based in British Columbia. Although we’re transitioning out of the optional auto insurance market, Intact Insurance will continue to work with your broker to provide solutions for your property and business insurance needs.

Intact Insurance will stop selling new auto insurance policies on December 1, 2020 and renewals as of January 1, 2021.

Should the auto insurance market conditions in British Columbia change in the future, we will work with your broker to ensure that you have choice and flexibility when it comes to your auto insurance provider.

Thank you.