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How to access your digital proof of insurance

Your digital proof of insurance, wherever you go.

All your insurance documents in one place – from your smartphone!
  • No need to rifle through your glove compartment
  • Present your proof of insurance securely on your lock screen
  • Your digital proof of insurance is accessible wherever you go in the Intact Insurance App!

Securely available 24/7

Securely available 24/7, even offline! 

Automatic updates

Automatic updates when changes or renewals are made.

Valid in most Canadian provinces

Valid in most Canadian provinces: Quebec, Ontario, Alberta, Northwest Territories, Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland and Labrador and Yukon.

Step-by-step: Access to your digital proof of auto insurance

Available in the Intact Insurance App!

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FAQ

Digital proof of insurance is valid in most Canadian provinces: Quebec, Ontario, Alberta, Nova Scotia, New Brunswick, Northwest Territories, Yukon, Prince Edward Island, Newfoundland and Labrador. And in most of the United States.  

Please print the paper version of your proof of auto insurance when travelling outside of your province or country. 

For tips on how to print your proof of insurance, see “Can I print a copy of my proof of insurance?

Access your digital proof of insurance from the homepage of the app with the shortcut at the top of the screen. 

Use the Wallet app on your iPhone for secure access or add a widget to the home screen of your Android device.

Only policyholders* can access the digital proof of insurance through the app. 

If you have an iPhone, you can use the Wallet app. Select the three-dot menu to access the Share feature. You can also use AirDrop, iMessage, or email to share a PDF of your proof of insurance.  

If you have an Android device, select the PDF button at the bottom of your digital proof of insurance and share it by email. 

*A policyholder is the person who has purchased and owns the insurance policy. 

We're committed to protecting your privacy, which is why our digital proof of insurance is available on your phone's lock screen. This feature allows you to lock your screen and restrict access to your phone's content when sharing your digital proof of insurance. 

For added protection, you can also turn off notifications, but remember to be careful not to accidentally unlock your phone through fingerprint or facial recognition. 

By using this digital proof of insurance, you accept all risk and responsibility associated with its use. 

When you add the widget to your Android device or use the Wallet app, you can access your digital proof of insurance even when you're offline.  

When you renew or change your insurance policy, it takes a maximum of one business day before you see the changes in the app and Android widget. 

If you're using the Wallet app, you need to update it with your new proof of insurance. Go to the app homepage and tap the quick link at the top of the screen to add your new pink slip. 

Digital proof of insurance is valid in most Canadian provinces: Quebec, Ontario, Alberta, Nova Scotia, New Brunswick, Northwest Territories, Yukon, Prince Edward Island, Newfoundland and Labrador. And in most of the United States.  

Please print the paper version of your proof of auto insurance when travelling outside of your province or country . 

For tips on how to print your proof of insurance, see “Can I print a copy of my proof of insurance?

If you need to print your proof of insurance, download the PDF version available in the app or your Client Centre account. Print it in colour on white paper to make sure all the information is clear and legible. We recommend that you always keep a paper copy of your proof of insurance in your vehicle when travelling outside the province or to share with other drivers and law enforcement.

The digital version of your proof of insurance is valid in Quebec, Ontario, Alberta, Nova Scotia, New Brunswick, Northwest Territories, Yukon, Prince Edward Island, Newfoundland and Labrador. If necessary, a police officer can confirm your coverage by calling 1-844-312-7982

You can also email your digital proof of insurance to law enforcement if required. 

We recommend that you always keep a paper copy of your proof of insurance in your vehicle when travelling outside the province, country or to share with other drivers and law enforcement. 

For tips on how to print your proof of insurance, see “Can I print a copy of my proof of insurance?

On your digital proof of insurance, you will find the name of your insurance company with your policy number, coverage dates, name, address, and the year, make, model and serial number of your vehicle. 

On your digital proof of insurance, you will find the name of your broker and insurance company with your policy number, coverage dates, name, address, and the year, make, model and serial number of your vehicle. 

If you choose to use digital proof of insurance, you're responsible for any risks that may arise, such as damage to your phone by a third party, including a police officer.   

If a personal auto insurance policy covers the vehicle, you can access your digital proof of insurance through the app or your Client Centre account.  

This applies to privately-owned vehicles like motorcycles, all-terrain vehicles (ATVs), individually rated commercial autos (IRCA) or other vehicles covered by personal insurance policies. 

Digital proof of insurance has several safety features to prevent fraud and protect your privacy. The app will never allow access to your location or personal information without your explicit consent.

It's the driver's responsibility to have a valid proof of insurance at all times. Be prepared for the unexpected by keeping a paper copy in your vehicle. 

For tips on how to print your proof of insurance, see “Can I print a copy of my proof of insurance?

The names of all the drivers who are policyholders are listed on the digital proof of insurance in the app.  

If you add your proof of insurance to the Wallet app, only the name of the person logged in will appear. 

 For drivers who are not the policyholder, you need to ask the car owner to share or print a PDF copy of their proof of insurance. 

For tips on how to print your proof of insurance, see “Can I print a copy of my proof of insurance?

Valid digital proof of insurance is only available in the app. You can also download and print a PDF version in your Client Centre and the app. 

For tips on how to print your proof of insurance, see “Can I print a copy of my proof of insurance?

For more information about the digital proof of auto insurance in the Intact Insurance app, please refer to our Terms of Use for more information.