Online Services

You can easily find and consult your proof of auto insurance in the Intact Insurance App and access your insurance documents online for consultation, downloading or printing. Unlimited and secure access: 24/7. For even easier access, add your digital proof of insurance to the Apple Wallet on your iPhone or as a widget on your Android device.

A mishap at home or on the road? Don't worry, we're here. Know that you can submit a claim in  just a few taps. You can even use the app’s photo module to document the incident you’re submitting a claim for.

Track the status of your file and your auto and home claims online. Questions? You can easily contact your claims representative by chat or email so that you can focus on what’s important to you.

With my Drive™, you could get rewarded for your safe driving! Get personalized tips on how to become a better driver, track your Safety Score and how you compare to other drivers, and you could get up to 25%* off your auto insurance by driving safely! 

Learn more about my Drive™

Roadside assistance in the app comes to your rescue anywhere, anytime. Whether it’s for a tow (within 50km), a battery boost, wheel change, winching (cars only), a gas delivery, or opening the locked doors of your vehicle, you can request four services per year with the app. You'll be notified when help is on the way as well as the tow truck’s estimated time of arrival. Drive with peace of mind knowing that help is just a click away.

Learn more about roadside assistance

Did you know you can also easily access your insurance representative's contact information through Online Services? Don't hesitate to contact your representative if you have questions, or to update your insurance policies – they’re always there to help.

Help is never far away! You can also chat directly with a claims representative via the Intact Insurance App or our Client Centre for any questions about a current claim.