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Customer Testimonials

Our promise to you

We are committed to getting you back on track in a fair, respectful and easy manner.
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Your satisfaction is our reward

At Intact Insurance, your name is much more than just the name of a brand. It's a promise. Our promise to get you back on track when an unforeseen event occurs. And you have our word that we will do it in a fair, respectful and easy manner.

Below are some comments that illustrate the reality of our vision that insurance is about people, not things.

Join many of your fellow customers and share your story of a recent experience with Intact Insurance

Here’s what some of our customers have to say about us*:

I would like to pass on my appreciation for the timely, professional manner our claim was handled. It was a pleasure dealing with our adjuster and Intact.

Judith M., BC

We are so impressed with Intact. It’s not until you have a loss that you find out how good your insurance company is!

Joanne Y., Edmonton

Thanks again for your assistance, your professionalism and caring is so nice in this day and age.

Marcia B., Edmonton

On behalf of my family, we would like to express our thanks and gratitude to Intact Insurance and our contractor for restoring our home and taking care of us throughout the construction process.

Larry L., Calgary

I found my adjuster to be very considerate, knowledgeable and a great listener. I had confidence she cared about my circumstances and was willing to do whatever was needed to make my plight more palatable.

James H., AB

As I'm sure you know, these times are very stressful for those of us impacted by the floods. We wanted to let you know that our adjuster was fantastic. She took time, answered all of our questions and instilled confidence. She was able to tell us on the spot that our claim was approved, which is fantastic in these times when the unknown creates so much anxiety.

Suzanne J., AB, on July 1, 2013

We would like to tell our adjuster just how grateful we are for all that he has done to help us with the situation with our home…we have been recommending both Intact Insurance and our repair company to everyone for their insurance and repair needs.

Deborah P., AB

I will not hesitate to recommend Intact Insurance as a good, reliable, responsible, insurance company.

Jorge S., AB

*The comments were obtained from, and approved by, our customers following the processing and settlement of their claims and may have been translated from their original language.

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