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Intact Insurance is Canada's largest provider of business, home, and car insurance. We're here to help you, whether you’re looking for a broker, need to submit a claim, get a quote or simply want to find your nearest Intact Insurance location! Take advantage of 24/7 support with the largest claims team in Canada, whenever you need it most.
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Submit a claim
Submitting and tracking your auto or home claim is easy on the Intact Insurance App or the Client Centre.
Auto insurance claim
If your car is drivable and you are safe, you can submit your claim online in just a few minutes. If your car is not drivable, call us so we can give you the support you need. Add photos, bills and other documents easily with the Intact Insurance App or the Client Centre.
Home insurance claim
If your home is secure and your family is safe, you can submit your claim in minutes using the Intact Insurance App or the Client Centre. If you need further assistance, call us and a dedicated claim adjuster will be assigned to help you.
Track a claim online
Check the status of your claim, add photos, invoices and other details to speed up the process. Your information is kept safe and secure with password protection.
Do you want to submit a claim for your business? Learn more.
Claims Hotline 24/7
Do you need some extra support with your claim? Our dedicated 24/7 claims team will work with you to offer a simple and stress-free experience.
Online Services
Our online tools put insurance at your fingertips – 24/7, wherever you are.
Learn more about our Client Centre, User Guide, and the Intact Insurance App.
Client Centre
Get convenient, secure and user-friendly access to your insurance information online. Make payments, file a claim and check your insurance documents 24/7 from any device.
Intact Insurance Mobile App
The app provides easy and secure access to your home and car insurance documents and to your digital proof of insurance (pink slip). It also allows you to submit and track a claim with ease anytime.
my Drive™
Get a car insurance premium that’s priced right for you when you enrol in my Drive, including driving insights and tips to help you become a more informed driver!
Make an online payment
Do you want to make an online payment? It’s easy to pay your insurance bills online with the Intact Insurance app and Client centre.
Get a car or home insurance quote
With so many car and home insurance options, it can be time-consuming and complicated to compare them all yourself. That’s where an insurance broker can help. Talk to a broker today about the coverage you need for your home and vehicle.
Find an Intact Insurance location
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Intact Insurance Anjou
1000-7101, Jean-Talon Street East, Anjou, QC, H1M 0A5 Service line: 514-388-5466 Toll-Free: 1-844-789-2735 DetailsOpening hours
- Monday-Friday 8:00am - 5:00pm
Intact Insurance Montreal
100-2020, Robert-Bourassa Blvd., Montréal, QC, H3A 2A5 Service line: 514-282-1914 Toll-Free: 1-844-789-2733 DetailsOpening hours
- Monday-Friday 8:00am - 5:00pm
Intact Insurance Quebec
400-5700, Des Galeries Blvd., Québec, QC, G2K 0H5 Service line: 418-626-9555 Toll-Free: 1-844-789-2734 DetailsOpening hours
- Monday-Friday 8:00am - 5:00pm
Intact Insurance Saint-Hyacinthe
2450, Girouard Street West, Saint-Hyacinthe, QC, J2S 3B3 Service line: 450-773-9701 Toll-Free: 1-844-789-2732 DetailsOpening hours
- Monday-Friday 8:00am - 5:00pm
Intact Insurance Calgary
1200-321, 6th Avenue S.W., Calgary, AB, T2P 3H3 Service line: 403-269-7961 Toll-Free: 1-844-389-3765 DetailsOpening hours
- Monday-Friday 8:30am - 5:00pm
Intact Insurance Edmonton
700-10830, Jasper Avenue, Edmonton, AB, T5J 2B3 Service line: 780-428-7544 Toll-Free: 1-844-889-3766 DetailsOpening hours
- Monday-Friday 8:30am - 5:00pm
Intact Insurance Vancouver
1100-999, West Hastings St., Vancouver, BC, V6C 2W2 Service line: 604-891-5400 Toll-Free: 1-800-663-9468 DetailsOpening hours
- Monday-Friday 8:30am - 4:30pm
Intact Insurance Victoria
246-2401C, Millstream Road, Victoria, BC, V9B 3R5 Service line: 250-385-0866 Toll-Free: 1-800-663-7209 DetailsOpening hours
- Monday-Friday 8:30am - 4:30pm
Intact Insurance Winnipeg
220 Portage Ave., Suite 1500, Winnipeg, MB, R3C 0A5 Service line: 204-942-8402 Toll-Free: 1-800-565-4040 DetailsOpening hours
- Monday-Friday 8:30am - 4:30pm
Intact Insurance Moncton
900-770, Main Street, Moncton, NB, E1C 1E7 Service line: 506-854-7281 Toll-Free: 1-877-841-4400 DetailsOpening hours
- Monday-Friday 8:30am - 5:00pm
Intact Insurance St-John's
10 Factory Lane, St. John’s, NL, A1C 6H5 Service line: 709-726-1922 Toll-Free: 1-800-565-4040 DetailsOpening hours
- Monday-Friday 9:00am - 5:00pm
Intact Insurance Dartmouth
200-20 Hector Gate, Dartmouth, NS, B3B 0K3 Service line: 902-420-1732 Toll-Free: 1-800-565-4040 DetailsOpening hours
- Monday-Friday 8:30am - 5:00pm
Intact Insurance Ajax
8-59, Westney Rd. South, Ajax, ON, L1S 2C9 Service line: 905-686-0200 Toll-Free: 1-844-489-3768 DetailsOpening hours
- Monday-Friday 8:30am - 5:00pm
Intact Insurance London
200-250, York Street, London, ON, N6A 6K2 Service line: 519-432-6721 Toll-Free: 1-800-265-4487 DetailsOpening hours
- Monday-Friday 8:30am - 5:00pm
Intact Insurance Mississauga
900-6925, Century Avenue, Mississauga, ON, L5N 7K2 Service line: 905-858-1070 Toll-Free: 1-844-989-3775 DetailsOpening hours
- Monday-Friday 8:30am - 5:00pm
Intact Insurance Ottawa
004A-1200, St. Laurent Blvd., Ottawa, ON, K1K 3B8 Service line: 613-748-3000 Toll-Free: 1-800-267-1836 DetailsOpening hours
- Monday-Friday
Intact Insurance Toronto
700, University Avenue, Toronto, ON, M5G 0A1 Service line: 416-341-1464 Toll-Free: 1-844-489-3768 DetailsOpening hours
- Monday-Friday 8:00am - 5:30pm
- Monday-Friday 8:00am - 8:00pm (Phone)
- Saturday: 9:30am - 4:00pm
Resources and quick links
User Guides
Have questions or need help accessing Intact Insurance’s online services? Our tutorials will guide you every step of the way.
FAQ
Explore some of the most frequently asked questions about car insurance, home insurance and business insurance.
Advice
Get advice to help you to protect what you care about on the Intact Insurance blog.
Whistleblower hotline
Intact is committed to conducting business with the highest standards of integrity, ethics, respect, excellence and social responsibility.
To help achieve this goal, we have established the Whistleblower Hotline for our employees, stakeholders and third parties (e.g. shareholders, vendors, suppliers, etc.) to communicate their concerns and report any suspected unethical incidents.
For media only
If you are a member of the media, please contact the media relations team here.
Consumer information
Learn more about how you can protect yourself from fraud and the scams that might affect you.
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